I'm still not sure why everyone is talking about retina surgeons doing Botox, etc. I'm perfectly aware of the idiocy of such a move.
However, KHE's hypothetical scenario is asking about a GENERAL ophthalmology practice. And that's what I was referring to in my examples. Sheesh people.
Clearly a sub-specialist ophthalmologist who wants to build a practice on referrals from other ophthalmologists and a smattering of ODs is going to have to take on a different tactic than a generalist who is highly UNlikely to get referalls from other opthalmologists but who would like to get referrals from primary care doctors or optometrists.
Building a referal network can be time consuming and tedious and not very lucrative at the start. But in the end, it's the best way. What other options are there really? You can essentially advertise, market directly to patients, utilize insurance plans and basically compete with everyone else. That's what many ODs do and some are very successful at it but most aren't. They don't crash and burn but they aren't very effective and they sort of limp along making a decent living but never really growing a practice to anything more than a small time one doctor outfit and they rarely get into the upper echelon of making money.
I'm going to be a bit profrane for a second, and I apologize to the moderators and other viewers in advance. If we're really honest with ourselves, we'll all kind of admit that most ophthalmologists are arrogant jackasses. You sort of understand where that comes from. Most of them are overachievers. Most of them are at or near the top of their med school classes, which is pretty much a requirement for admission to an opthalmology residency. The nature of the work that you do, "healing the blind" can also make for a somewhat inflated ego as well.
There's a difference between confidence and arrogance and I think this is where too many young opthalmologists stumble, particularly when dealing with other providers.
If you want ODs to refer to you, this is what I recommend.
First and foremost....SEND THE PATIENT BACK. Far too often, this doesn't happen. I know...I know...sometimes patients do want to stay with the ophthalmologist. That does happen, and that's fine. But at least make an honest effort to encourage the patient to return to the OD for ongoing care, and please for the love of God, don't try any crap like "hmmm....little Timmy seems to have some unusual astigmatism here. We really should see his brothers and sisters as well." (This, on a kid who's refractive error was
+0.75-0.75x10) ODs are a fairly close knit group and word spreads real fast who the docs to avoid are and who the ones to send to are.
Secondly, when you see the patient...please call. Even if you just leave a message or talk to us for 10 seconds, just call and say "Mrs. Jones is fine, we gave her this treatment. Or yes, Mrs. Jones does have a cataract and we will schedule her for surgery." This makes a huge difference because often times patients will phone us the next day asking "what did he say?" and if we have to wait 3 weeks for a dictated letter to cross our desks, it's a pain. If you get referred anything acute, call. Even if it's for 10 seconds.
When dealing with PCP types, try to network with young doctors who are also trying to build their practices. Send the letter quickly so they can get their little PQRI bonus. (if they care.) And also, don't be affraid to send patients to them. Eye care is a very strange business. There are patients who get their eyes examined once every 20 years and we never see them. There are other people who are "anti-doctor" but they wear glasses or contacts so their eye doctor might be the ONLY doctor they see on a regular basis. If you think people need it, have your staff make an appointment with someone. Don't just say "you should really get your cholesterol or your blood pressure checked." Say "Look, you're 40 years old and you have some early signs of cholesterol (or whatever) in your eye. You should see Dr. Orbitsburg and have him/her check that out and just make sure you aren't clogging up your arteries. He/she is a really great guy/woman. They won't hurt you and will take great care of you."
Even the most recalcitrant patients deep deep down know that they should be doing these things. If you say "get your cholesterol checked" they'll say to themselves "yeah....I should" but really, they aren't going to do it. If you say "we'll make you the appointment" they may not show up but the chances are MUCH HIGHER.
Also, the reason that I advocate trying to seek out younger PCPs is that they are much more likely to be greatful and refer YOU patients than a thriving IM practice where the last thing they really need or care about is yet another in a long list of 40 year olds with slightly elevated cholesterol. They won't give a crap about you or your referrals in most cases. So try to work with people who are in a similar boat.